1/2 PRICE & FREE SHIPPING ON QUALIFIED ITEMS

RETURN POLICY
  • Any request for refunds, exchanges or replacements MUST be made within ten (10) days from the date of delivery. Once we have authorized a return or exchange, the item must be accompanied by the original sales receipt to verify sales price and date purchased.
  • Items must be in new, re-sellable condition and in original packaging with all manuals and paperwork associated with the item.
  • Any items sold by Kiesub Electronics are fully guaranteed to the extent of the manufacturers warranty. Kiesub Electronics is only an agent of the manufacturer and the manufacturer at their discretion solely makes warranty acceptance. After (30) thirty days from the original date of purchase, all warranty inquires should be made directly to the manufacturer.
  • Any accepted returns may be subject to a minimum restocking charge of 15% of the purchase price.
  • The following items are not returnable once they are shipped: TV antennas, batteries, books, tubes, cut wire, relays, 2 way radios, test equipment, EPROM programmers, fuses, IC’s and semiconductors, software, transformers, power supplies, opened kits and items that have been opened and cannot be restored to original selling condition. The cost and time to test and inspect returned electronic products makes this policy necessary. The only exception to this policy is if the item is defective when received.

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Important Credit Card, Shipping and Tax Information

  • For the protection of our customers, Kiesub security procedures require that we obtain a match between the given credit cardholder's information and the information on file with the cardholder's issuing bank. Kiesub only accepts credit cards issued on U.S. or Canadian banking establishments. Although many times we get an "authorization" allowing us to charge the card, we go a step further and ensure the given information is correct. In the event your information does not match what is on file with your bank, we will contact you to obtain the correct information. If we cannot confirm this information, we will not honor the order. This is to protect our online customers from possible online identity theft and fraud.
  • At the present time, we only ship to the Continental U.S., Alaska, Hawaii, U.S. territories, Puerto Rico, and Canada. Kiesub proudly ships to our Armed Forces APO/FPO customers. All orders are processed upon receipt. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone or e-mail.
  • Receiving customer is responsible for any duties, taxes or brokerage fees charged by shipping carriers.
  • If an item is not in stock, will we notify you and you can decide to ship partial, ship complete or cancel your order. (Partial shipments will incur a second shipping charge.) If no contact is made, your order will be placed on "ship complete" status and ship when all items are in stock.
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  • KIESUB DOES NOT SHIP TO P.O. BOXES.

  • ONLY APO, FPO, OR MILITARY ADDRESSES MAY BE SHIPPED VIA USPS PARCEL POST OR PRIORITY MAIL! The shipping fee may seem high, but this fee includes standard insurance, return receipt and handling charges. USPS orders usually ship within 48 hours if all items are in stock. 

  • If you select USPS service and do not have an APO, FPO or military shipping address,  shipping will be changed to UPS ground service and charges will be adjusted accordingly.

  • Taxes will be added where applicable.

  • Most chemicals and aerosol cans can only be shipped via UPS Ground.

  • Once your package ships from Kiesub, the shipping and handling fees are not refundable.

  • Orders will be shipped UPS Ground Residential service unless specified in the shipping area.

UPS Ground Delivery Times

Thank you for choosing Kiesub Electronic Supply!

KIESUB ELECTRONIC SUPPLY

PHONE  702-733-0024  FAX  702-733-0026

E-MAIL: info@kiesub.com


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